Privacy Policy

Evergreen Property Care ("Evergreen," "we," "us," or "our") provides mowing, snow plowing, mulching, and property care services in the greater Utica and Rome, New York area. This policy explains what information we collect through epc-llc.com (the "Site"), why we collect it, and the choices you have.

Information we collect

We collect information you give us directly, and a limited amount of technical information about how you use the Site:

• Contact and quote information. When you request a quote or reach out by phone, email, or through the quote tool on this Site, we collect what you provide, which may include your name, property address, phone number, and email address, along with any details about your property or the service you're asking about.
• Site usage information. Standard technical information collected automatically when you visit, such as your browser type, device type, and general usage patterns, typically through cookies (see "Cookies" below).

Our quote tool (DeepLawn)

The lawn-quote widget on this Site is provided by a third party, Deep Lawn, Inc. ("DeepLawn"). When you use it to request a quote, the address and contact information you enter is sent directly to DeepLawn and shared with us so we can prepare your estimate. DeepLawn processes that information under its own privacy policy, available at deeplawn.com/privacy-policy. We encourage you to review it, since we don't control how DeepLawn stores or secures data on its own systems.

Cookies

The Site uses cookies from DeepLawn to operate the quote tool you interact with, for example to keep your quote request working correctly as you fill it out. We don't run our own analytics or advertising trackers on this Site. When you first visit, a banner lets you Accept or Decline. Declining is recorded as your preference, but because the quote tool is the service you're actively using when it runs, a decline doesn't disable it; it stays available so you can still request an estimate. You can also control cookies directly through your browser settings at any time.

How we use your information

We use the information we collect to:

• Prepare and follow up on quotes and estimates
• Schedule and provide the services you request
• Communicate with you about your account, service, or an inquiry you've made
• Keep records for billing and service history
• Improve and maintain the Site

How we share information

We don't sell your personal information. We share it only with:

• DeepLawn, as described above, to operate the quote tool
• Service providers who help us run our business (for example, hosting or payment processing), under obligations to protect your information
• Authorities, if required by law or to protect our rights or the safety of others

Data retention

We keep quote and service records for as long as reasonably needed to provide our services, maintain accurate business and tax records, and meet legal obligations, after which we delete or anonymize it.

Your choices

You can ask us to access, correct, or delete the personal information we hold about you, or to stop receiving marketing communications, by contacting us using the details below. We'll respond within a reasonable time.

Children's privacy

This Site is intended for adults arranging property care services. We don't knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Site after a change means you accept the updated policy.

Contact us

Questions about this policy or your information? Reach us at hello@evergreenpropertycare.com or (315) 529-8318.